Client Story: Hale Centre Theater

Michael Fox, COO of Hale Centre Theatre, shares how his decade-long partnership with G&A Partners has simplified his workload and created an easier process for the ever-changing circle of employment.

The theatre was founded 37 years ago in Salt Lake City, and along the way, they opened a second location in Sandy, Utah. To ensure the theatre runs seamlessly, they have about 60 full-time employees and 400 part-time employees. Fox says they were first introduced to G&A about 10 years ago when he realized that they needed assistance on the HR and payroll side of their business.

Fox explains a common misconception people have when working with a professional employment organization (PEO): They are often concerned that the PEO will take away all their job responsibilities. But for him, it was the opposite.

“What this set up for me was the ability to have a partner in my job that freed me up to pick up other responsibilities.”

Fox says one of the best things about working with G&A is that the team he interacts with has stayed consistent. The same team that introduced him to the product 10 years ago is still the team he calls today. This has allowed G&A to gain insider’s knowledge on what the theatre needs on a day-to-day basis.

“As we turn over a lot of part-time employees, onboarding and offboarding are very important processes for us,” Fox says. “The software that G&A uses and the team they have behind it has made that really simple for us, and that allows us to keep moving quickly in this turning wheel of employment.”

Fox says he was initially surprised at how well G&A’s system fit their business needs. With the help of G&A’s HR experts, this partnership has allowed him to step away from certain aspects of the business to focus his attention on new things.

“What I love about G&A Partners is that they really own that HR world," says Fox. "They feel the personal responsibility to take care of it, rather than they are just doing a job and they have tick boxes to check. They have a very genuine interest in us and our success.”