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What Are the Pros and Cons of Using a Payroll Service Provider?

Outsourcing business functions has become increasingly common, especially for small businesses. In fact, about two-thirds (37%) of small businesses outsource at least one business process, and they are more likely to outsource payroll services compared to larger companies. And while there are many advantages to utilizing a payroll service provider, it's important to carefully evaluate both the benefits and drawbacks before making a decision.

To help you determine if outsourcing payroll is the right move for your business, this article outlines outsourcing payroll pros and cons.

A woman wearing a blazer sits at a desk typing on a laptop with stacks of cash and a calculator on her desk.

What is the benefit of using an outsourced payroll company?

Successfully running a business can sometimes feel like a juggling act, and balancing core business functions with administrative responsibilities can be a challenge. When it comes to payroll, managing weekly and monthly tasks like payroll processing, taxes, reporting, and even time and attendance can quickly consume valuable time and resources.

Working with a payroll outsourcing provider, however, can significantly alleviate this burden – allowing you to drive growth by focusing on revenue-generating initiatives.

Let's explore some benefits of outsourcing payroll:

  1. Reclaim Valuable Time. Outsourcing payroll frees up significant time and resources, allowing you and your team to focus on core business functions.
  2. Reduce Payroll Errors. Manual payroll processes increase the risk of human error. Outsourcing your payroll administration to experts minimizes mistakes and ensures accurate compensation.
  3. Protect Sensitive Data. Reputable payroll service providers prioritize data security, safeguarding your business and employee information.
  4. Ensure Regulatory Compliance. Staying up to date with complex payroll regulations is time-consuming. Outsourcing payroll to a trusted payroll service provider can ensure you are adhering to federal, state, and local labor laws.
  5. Access Payroll Expertise. If you’re tapping into a payroll outsourcing partner who provides more than integrated technology solutions, you can also benefit from the knowledge of their payroll experts who can answer questions, solve problems, and stay ahead of industry changes.
  6. Integrate Payroll and Benefits. Payroll service providers can often integrate payroll and benefits administration to simplify processes and reduce administrative burdens – including automated deductions from payroll for benefits premiums.

What are the cons of outsourcing payroll?

While outsourcing payroll can offer numerous benefits, it’s important to weigh the potential drawbacks before making a decision. Like any business partnership, there are factors to consider when relying on an external provider.

This section outlines some possible disadvantages of outsourcing payroll administration. It’s important to consider, however, that working with a professional employer organization (PEO) for payroll services and other HR needs can minimize these issues:

  1. Potential for Delays. While unforeseen circumstances can occasionally impact payroll processing, a PEO's dedicated infrastructure and experienced team significantly reduces the risk of delays. With robust contingency plans and a focus on timely delivery, PEOs minimize disruptions to payroll schedules.
  2. System Integration Considerations. PEOs often have established integrations with popular HR and business management systems, streamlining the payroll process. Their expertise in system compatibility can help ensure a smooth transition and minimize integration challenges.
  3. Customized Service Needs. While standard payroll services may suffice for many businesses, a PEO, like G&A Partners, offers a higher level of customization and flexibility. With a dedicated client advocate and access to HR experts, PEO clients can tailor payroll processes to meet specific needs.
  4. Level of Control. While PEOs handle many payroll functions, clients retain ultimate control over their workforce. PEOs provide regular reporting and analytics, empowering businesses to make informed decisions. And a PEO can offer HR support and guidance, enhancing overall control over HR-related matters.

If you’re looking for a full-service HR solution, a PEO like G&A Partners can be a game-changer for your business. Learn more about the difference between PEO and payroll services.

What are the pros/cons of using a payroll service provider?

There are several factors to consider in choosing a payroll service provider. Here’s a snapshot of some outsourcing payroll pros and cons.

Pros

Cons

Streamline Operations

Dependence on Third Party

Reduce Errors

Less In-house Oversight

Improve Data Security

Potential Lack of Customization

Ensure Compliance

Lack of Personalized Service (for tech-only solutions)

Gain Subject Matter Expertise

Access to Integrated Technology

Why do companies outsource payroll functions?

Many small to mid-sized companies still use manual processes to track time and attendance, schedule workers, and process payroll. And even if you’re utilizing a payroll software system in house, you’re likely spending countless hours on payroll administration. It doesn’t have to be that way. The many advantages of outsourcing payroll can help you:

  • Access integrated technology that can simplify and streamline payroll processing
  • Mitigate payroll risks (i.e. ensure compliance with government regulations, improve data security, and reduce errors)
  • Create opportunities for better business solutions (i.e. access to subject matter experts, integrate payroll and benefits).

Payroll headaches don't have to be a part of your business. A reliable payroll partner can free up valuable time and resources, allowing you to focus on what truly matters: growing your business.

How G&A Can Help

G&A Partners offers access to HR experts with years of experience helping businesses develop their employees, improve their workplace cultures, implement new HR processes and procedures, and more. Schedule a consultation with one of our trusted business advisors to learn more.